Genny Mobility Factory

Genny is based in Sant'Antonino in southern Switzerland just north of the Italian border. I took the opportunity to visit and to meet the team and whilst there, to have my wheels professionally serviced for the first time ever. I have obviously done an amount of upkeep on my wheels but my joy is in riding Genny, not maintaining it.

Genny Mobility showroom

I understand that Genny is currently very busy as the other self-balanced wheelchair producers can no longer get the Segway powerbases. Genny is the one self-balanced wheelchair producer with an agreement with Segway for the production of medical devices for the next period. Genny also has an independent R&D department working on future Genny Mobility products. I'm really interested to see the future outcomes and wish Genny a bright and profitable future

Based over 2 floors Genny HQ is a clean and modern building. There is a central display area showcasing Genny in production colors, a development facility, the office and a workshop. Downstairs is storage and production 

This is my wheels undergoing service and update with a modification to the Segway actuation sensors that detect when a rider is present. I was very aware that my wheels have had significant use, often in wet salty conditions but was delighted to see it so well maintained

Whilst there I was introduced to both the electronic and mechanical designers working on future Genny Mobility products and took the opportunity to highlight some of my ideas particularly about being able to isolate power for air transport along with other issues like making Genny compatible with UK legal requirements

One of the first prototypes made 10 years ago. You can see the fundamental design is all there and I love the shape of the bold side handles

This visit was great - the team is young and keen and there is obviously vision and creativity for the future. 

I was also delighted the headquarters are adjacent to another beautiful lake that proved to be clear, warm water and a great place to stay and to swim

Briançon

According to Wikipedia the small town of Briançon is a commune in the Hautes-Alpes department in the Provence-Alpes-Côte d'Azur region in southeastern France. At an altitude of 1,326 metres (4,350 feet) it is the highest city in France, based on the French definition as a community containing more than 2,000 inhabitants. Briançon is built on a plateau centre on the confluence of the Durance and the Guisane rivers.

From the surrounding countryside it looks like a citadel perched prominently in the river valley surrounded by mountains. 

Inside it is a treasure trove of tiny steep cobbled streets and mysterious doorways that look like they hide thieves and vagabonds although the good people of Briançon would probably deny that

Zürich

I have been across the border into Switzerland on previous occasions but never stayed.  After collecting my new batteries and on route to my next destination, I took the opportunity to visit Zürich and some of the beautiful lakes on my journey south

All these images are of Zürich taken on a Saturday afternoon in late September. It is situated at the northwestern tip of lake Zürich and is a stunning and beautiful city full of culture, architecture, museums and galleries. It was exceptionally easy to negotiate on my wheels. Would love to return

A prototype Segway possibly?

Along with beautiful scenery Switzerland has many lakes which are clean, warm and great to swim in backed by high mountains everywhere you look

New batteries

Approaching 8,000 miles on my wheels I am conscious my batteries are nearing the end of their life. Genny's power unit is a Segway, complete with a pair of 72v 5.2Ah Lithium-ion batteries. Getting new batteries is complicated as they are consider dangerous goods. The movement of lithium batteries is subject to regulation by the International Air Transport Association. Segway going bust has added further complications to replacing my tired old batteries 

After loads of research I have purchased a pair of ultra high capacity (UHC) batteries from a clever man who makes them in northern Switzerland. These are new batteries made with the same technology but a more modern build with higher capacity cells. To get these batteries I needed to drive across Europe and collect them in person

As I'm up for a road trip and COVID is starting to settle, and having been doubly vaccinated the world is opening again for me. Packing my VW van with mattress, cooker and of course my wheels, I set off for a grand tour and to collect my new batteries

These batteries are built into refurbished cases and there is a trade-in on the old batteries. They are made with a bespoke battery monitoring system that works in a slightly different way but still relies on the standard Segway charging interface. The usual charge indication shown on the Segway infokey reports it's level based on the use of the battery and measured by a built in shunt. The following image shows Genny having used 1/4 of its capacity 

Old picture showing 1/4 battery used and 1000 miles on the clock

The new batteries don't have that same shunt monitoring system and are more variable in how they report their level of charge however they have considerably more capacity. This is of course dependent on many variables like terrain and weight of load. I understand these batteries have powered a Segway i2 for over 92km which is easily more than twice the usual capacity of the standard battery. What I can say is that in my experience, I have been able ride for much greater distance than my old batteries would have taken me. There will be more on this in subsequent posts where I try these batteries on the Comino de Santiago

This graph compares the normal 5.2Ah (yellow), a newer releassed 5.6Ah battery (orange) and the new Swiss UHC batteries (blue) and indicates an increase in capacity of well over 200%

Delighted as I am with my new batteries I will probably revert back to my old ones till they finally die on me

7000 on the clock

Today I made 7000 on the clock with my Genny. It's actually probably more like 8000 as I had a long time with another Segway base unit installed but using the same batteries whilst my gearboxes were being restored.

I'm definitely getting less miles per battery charge but that is to be expected. Its not a lot less but I have a target that I would always meet on a familiar route where the first bar on the battery indicator would go. Nowadays that indicator bar falls about 400m short

Genny at 7000 miles

Having purchased a backup Segway I have a spare set of batteries, however they are older and less capable of holding a charge despite having minimal mileage. My plan is to get a new set of non- standard custom batteries when Europe is open for business again after Covid.

  

Flying with your Genny

Genny is a great travel companion. It will get you places you may not have the energy to access without it and with such a great range on a battery charge it can replace a hire car to some extent. And what style, it will raise eyebrows and get you into many interesting situations and discussions  

We know however that going anywhere with a wheelchair may have additional considerations and getting your wheels into the air can be quite an ordeal. With a motorised chair the issue is more than likely to be about the batteries

Genny comes with 3 batteries. The first is a small 12 volt old school lead-gel battery like you would get in a small motorcycle. The other batteries drive the Segway and are a pair of 5.2 Ah, 73,6  volt Lithium-Ion batteries made with 92 cells each. Lithium batteries have proved unstable under certain conditions and there have been fires on planes because of them. As far as I am aware Segway batteries have proven safe

The movement of lithium by airplane is governed by the International Air Transport Association (IATA) regulations. If your wheelchair is powered by lithium batteries the details are covered in their "Battery Powered Wheelchair and Mobility Aid Guidance Document (updated 2021)" This document is definitely your friend. Print it out and always carry it with you when flying. I also keep a link on my phone just in case. Many times I have needed to resort to this document in discussions with ground operations representatives at the departure gate. I have also spoken to several pilots who have always supported my transportation when referencing the IATA regulations

The issue is that everybody and his mate has an understanding of what the regulations state. From the staff at check-in, the disability advisors on the phone, to the captain, all have their own interpretation and most of it is negative. The word Lithium is a red flag in aviation so have the IATA guidelines printed out and at hand

Once you get past the lithium issue there is another specific design floor with Genny that will also cause havoc. I have several "Acceptance for Travel Guidance" documents that are available on my RESOURCES page that give Genny flying instructions. The problem bit is with the small control panel that puts your legs down. After activation the lights on this unit stay on for up to 8 minutes. This is 8 minutes with the ground operations team twiddling their thumbs and waiting till the lights go off. It is also 8 minutes with you in your aircraft seat watching out the window as they all have a play trying to make the lights go out. Every time someone touches these switches, the 8 minute counter is reset and starts again

Legs down switch control panel

I have 2 solutions for this issue. The first is a small plastic food container that has been adapted to fit the control panel. The switches are then protected and beyond reach of impatient baggage handlers   

Switch protection using a modified food container

The second and much better option, is to fit an additional switch into the 12 volt battery lead that completely isolates the Genny power source. This is a fantastic modification that instantly puts Genny to sleep to the delight of the ground operations crew. This is obviously not an official Genny modification but will greatly assist in airport situations. I have this hidden under the seat and directly above the battery as shown below. Anyone with a simple understanding of electricity would be able to install something like this and it sure beats trying to convince people to wait the 8 mins till the lights go out by themselves. It also helps with children who just can't resist pushing buttons. If you want more details of this solution please leave me a message in the comments space below 

Battery isolation switch (home made)

Another very useful addition is some small wooden inserts I have fabricated. These fit into the side handles that you lower if using a sliding board or to put the legs down in emergencies. These are visible in the following photo and are held in place by 3 cable-ties. I use these just in case a loader accidentally operates these handles. With the legs down Genny is very difficult to move and every time it is lifted, the legs come out more, making it even harder to move. If you want the pattern for these please leave me a message in the comments space below. This would be a good item to get 3D printed      

Inserts that stop the handle operating accidentally

Bon Voyage

Wanted / For Sale

Are you wanting to sell or buy a second hand Genny Mobility wheelchair? Check out my new page: HERE

Segway Folds

So finally Segway is ending production on 15th July 2020

What a sad end to this unique concept vehicle. First on the market in 2001 this vehicle has had such a mixed reception over the years for what is an amazing product. Apparently the total amount of sales since 2001 are a mere 140,000 units

How can such a cool device not be successful? Apparently Steve Jobs was quoted as saying it was "as big a deal as the PC" when it was introduced. In 2006 Segway discontinued all the earlier models and introduced the i2 and X2 models that used the leanstear as opposed to to a turning handlebar for steering. They upped the top speed to 12.5 mph and introduced regenerative braking

In 2015 the company was bought by Ninebot, a Chinese robotics company who were already producing a variety of personal transport systems including electric scooters. In 2014 they released a third generation of the Segway the i2 SE and X2 SE. These were principally the same as the i2 but with minor changes like lighting and a redesign of the frame and leansteer system

Apparently Segway sales only contributed 1.5% of the company profits and the high production cost, low sales and some bad publicity over the years are responsible for putting the iconic Segway to rest

Will this be the death of the various Segway powered wheelchairs like the Omeo, the add Seat, the Sui Gereris or the Going? I so hope not

 


Ninebot produce another 2 wheeled, self-balancing powerbase that is used as the core of other wheelchair systems, notable the Nino. This looks like a great chair and is well priced but doesn't have the charisma or style of the Genny

The Nino

Built on the Ninebot power base, will this become the standard for the 2 wheeled wheelchairs of the future? - we can't even ask Steve Jobs any more

Gearboxes

Traveling across the beach on wet and salty sand inevitable leads to corrosion of metal parts. The most vulnerable bits on a Segway are the gearbox drive shafts. The shafts emerge from the aluminium gearbox case through rubber seals. Corrosion on the shafts make for leaking seals so with a replacement core Segway fitted to my Genny (see previous post) I have sent my old leaking gearboxes off for repair

I have found a company who specialise in all things Segway. The company is called PT Pro and they are based in Amburg Germany. They have been great at supplying various parts over the last year and I am starting to build a relationship with one of the engineers. Isn't it amazing that many Europeans speak fantastic English - puts us all to shame

PT Pro have a great website where they have many resources and are able to offer services that aren't available in the UK. Things cost a lot and postage from Germany seems to be expensive but they are quick to process your orders and parts arrive when they are due. There are many simple repairs and modifications that can be made by someone with very limited knowledge and simple tools. I have highlighted some modifications in my Genny Mods page
 

A small and easy modification I wish I had made 5000 miles back was to change the type of oil and add magnetic drain plugs to the gearboxes. These easy to change items have a small magnet that collects the tiny metal particles that get suspended in the Segway gearbox oil bath. These items are available through PT Pro and are likely to extend the life of your gearbox. The parts required are: magnetic drain plug and gearbox oil. You will need one magnetic drain plug and 70 - 80ml of oil for each gearbox of which there are two on your Genny

PT Pro have have great information about the care and repair of Segways particularly in relation to GEARBOXES and BATTERIES, They can also sell new wheels and tyres as well as being able to repair those delicate buttons on you Infokey

Here is a picture of the corrosion on my Segway driveshaft after being sandblasted to remove the rust. The pitting will stop any effective seal leading to a loss of oil which is not a good outcome for a metal gearbox.

Antigua 2020

How fantastic to be back in winter sunshine and warm water again. I love this island, it's another world and a home from home. Being my 4th visit and on such a noticeable vehicle I am now well known on the island. To see my other Antiguan posts follow these links: 2018, 2019

The same familiar route enables me to leave home at 6:00 for a 7:05 flight morning flight. Collecting my wheels just inside the terminal I have time to shed some winter cloths, grab some hot porridge and a milky coffee before cruising to the departure gate. The usual discussions about lithium power cells and isolating batteries and I am boarded. The 8 hour flight arrives just in time to grab a quick swim before a fresh fish supper and several 'rum and Ting's'

A freshly polished Genny at Gatwick airport

Two and a half weeks swimming with colorful tropical fish and turtles in 27° water, fresh food and casual easy living is a great recipe for shortening the winter



I did a lot of small dingy sailing this holiday which was great fun. I first learned to sail aged 11 at school and have owned several dinghies over the years but have not sailed at all for at least the last 25 years. Getting back on the water under sail was a delight and Antigua, being one of the Windward Islands, was ideal. I was able to rent a small dingy from local National Academy of Sailing which was 4 doors down the road from where I stay. The Academy is based in Falmouth Harbour which is a a substantial area of enclosed shallow water ideal for sailing. Within 5 minutes I had capsized but was able to remember the drill and was upright again within minutes

View from the supermarket jetty in English Harbor

Parts

In the uncertain time when Genny Mobility was not in production I decided it was a good idea to get what parts I could together to keep my Genny running. My gearboxes were getting increasingly noisy and although I had changed the oil and various other components in the drive train, they were a worry

As a backup I purchased a very low mileage second hand Segway at the end of last year (2019). It was a 2009 model and came with an 1 extra faulty battery. I was very cautious as that is old, particularly for the batteries, but I was reassured the see that it has less than 200 miles on the clock. It had had a very quiet previous life at a shortcut to the village pub

It was great to have a play on a stand-up Segway but my interest was mainly about it as parts. My mobility is now such that although I can get around in a limited way, I would be lost without my wheels

It turned out that this Segway was in fantastic condition apart from the batteries. I think at some point is had probably been left for a considerable period and that one of the batteries had dropped below a point it could be recovered. So this was why there were 3 batteries, one built in 2015 and the original 2 batteries that had been constructed in 2008 one of which didn't work

Although a shame about the batteries, the rest of the Segway was pristine so I changed the entire unit for my original and was cruising with less than 200 miles on the clock again. I had plans to rejuvenate my own unit and had another trip to Antigua lined up in February so needed something I could depend on

Another small modification I made was to change the cool looking tubeless tyre valve units for some proper inner tubes. Although less pretty to look at they have been fantastic and I haven't needed to check tyres since

chasing the tide

Living next to the beach is fantastic and I try and plan journeys to cross the sand but this is somewhat dependant on the state of the tides

Jersey has one of the worlds biggest tidal ranges with over 12m on some spring tides between low and high water. The beach I normally cross is divided by a small rocky headland that is only navigable below half tide

If I miss the tidal slot I need to take the road which although generally quicker is not as scenic. I am forever chasing across the beach last minute trying to get past the middle rocks



Tidal flow is not linear and the fastest part of the tide is mid-range where the rocks divide the beach. Tearing across the sand I frequently end up crossing shallow water between waves from one side to the other

Soft sinky sand and rock pool depressions make for a chancy race at times but Genny seems to cope with minor dousing in sea water

Dragging my wheels out of the soft sand through rising water is my worst nightmare

5000 Miles

Today I hit the 5000 miles mark on my wheels. This is in a little over 3 years so am clocking up the miles. Apart from an issue with the core Segway detailed HERE Genny has been fantastically reliable despite repeated use across the beach in sandy and saltwater conditions

I have fitted a new set of covers and tyres and a wheel that I buckled accidentally dropping Genny out the back of the car whilst loading. I have also recently fitted new couplings and elastomers that had been recommended to quieten down the gearboxes which are a little bit noisy. This made little difference to the noise so was unnecessary

I have also recently got hold of a secondhand Segway i2 with just 164 miles on the clock that I will use for spares as and when required. I made this investment as the current build Segway i2 SE is slightly different in design from the original i2 my wheels have been built to

I am hoping the next 5000 miles goes as well as the first

Les machines de l'île

Located on an island in the Loire River right in the centre of Nantes is 'Les machines de l'île' project. The exhibition, show, concept is the vision of two artists and according to Wikipedia: "The projects aim to promote the city's image and intend to build an identity for it as a creative metropolis of dream and of fantasy"

The Great Elephant is a moving mechanical model, 12m high and 8m wide. It is made from 45 tons of wood and steel. It can take up to 49 passengers

There are several versions of these humming birds in varying colours. They are brilliantly animated with one approaching a flower

The design and detail is inspired

This enormous spider climbs from a hole in the exhibition floor



The Heron is controlled by 2 people on its back and carries 2 more in baskets at its feet

Subjects chosen for the structures are the strange and macabre in nature and have a steampunk element

Definitely worth a visit - Genny often stands out in the crowd but didn't get a look in here